Return & Refund Policy

At Goosac, your satisfaction is our priority. If you are not completely satisfied with your purchase of our Body Wash products, we’re here to help.

Returns

• You may request a return within 30 days of receiving your order.
• Products must be unused, unopened, and in the original packaging to be eligible for a return.
• To initiate a return, please contact our customer service team at [email protected] with your order number and reason for return.

Refunds

• Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7 business days and credited to your original payment method.
• Shipping fees are non-refundable.

Exchanges

• We currently do not offer direct exchanges. If you wish to exchange a product, please return the original purchase for a refund and place a new order.

Damaged or Defective Items

• If you receive a damaged or defective item, please contact us immediately at [email protected] with photos and details. We will arrange a replacement or refund promptly.

Contact Us
For any questions regarding returns or refunds, please reach out to us at:
Email: [email protected]
Phone: +1 (806) 784-1635

Thank you for shopping with Goosac!